The best of us know exactly the right questions to ask potential tenants. At ASTAI PMD, we do this through having a dedicated Property Manager who is a certified private detective when checking applicants and their previous rental history, and work employment.  Selecting reliable tenants is a skill and we have years experience. As a self-managing landlord, you might check tenants once a year when you find someone new. We do it every day and we’re not afraid to ask the tough questions – although we always do this with the utmost respect and courtesy for all applicants.

We know how to build relationships and a mutual trust between landlords and tenants. Landlords have a role to play when renting a property. There needs to be mutual trust between both parties. The more your tenant trusts your property management company (and vice versa), the healthier the professional relationship will be, and the longer it will last. Finding tenants can be time-consuming and costly, this will minimize the risk of conflict, or tenants moving-out, or of your tenants paying you late!

when it comes to your property, there’s always the risk that something might go wrong unexpectedly. A pipe could burst, a window could break, the shower could stop working. Whatever the trouble, it’s important that your tenants can trust that you, as the landlord will fix the problem quickly and to your best ability. If you take too long to respond, this could lead to resentment, conflict and ultimately to the tenant leaving or potentially even taking legal action. If for some reason you can’t respond to the problem quickly things can quickly escalate. At ASTAI PMD, we have a list of preferred contractors and will always resolve issues in the shortest time possible for you and your tenant. It’s all about showing the tenant that you care and keeping them happy to minimize vacancy time. A happy tenant stays for longer, giving you less stress and expense.

When landlords choose to self-manage, major problems can arise if landlords and tenants stop communicating regularly. ASTAI PMD keeps the lines of communication open throughout the entirety of the tenancy, not just in the beginning of the agreement. They check in regularly to make sure the property is in good condition, there are no issues that need to be fixed, and that the tenant is comfortable and content. This helps to foster a sense of trust (as per point two) and has the added bonus of helping you stay on top of maintenance.

After all, a property managers job requires a fair amount of paperwork. For example, things are scheduled in advance like rent reviews, lease renewals and property check-ups, so nothing is sprung on their tenants unexpectedly. We provide each and every landlord Profit & Loss Statements, Balance Sheets, each and every month. Good time management skills are a must and will reduce your chances of experiencing stress or conflict. At the end of the day you want a property management company      managing your property. That’s why at ASTAI PMD, we look after  our owners until the property is leased. We conduct all viewings and get to know tenants well.